Case Study - Osbournes Nightclub.

TOSHIBA TEC & Norcom Group install new tailor made EPoS system for new Inverness based Osbournes Nightclub.

The Challenge

Norcom Group chose Datasym.PoS point of sale software to run on TOSHIBA TEC’s ST-60 integrated touchscreen terminals due to the numerous features and ease of use of the software, and the build quality and reliability of the hardware.

To enable a smooth operation during Osbournes opening period, extensive staff / management training was undertaken by a team of Norcom software engineers prior to the opening and the same team was on site for ‘go live’ night.

Osbournes Nightclub
The Solution
Renowned for it’s great acoustics (accomplished by ensuring the venue is totally sealed), Osbournes Nightclub needed an EPoS system that was planned well in advance to ensure that cabling allowed easy access for future maintenance. Faced with this challenge, Norcom Group liaised closely with the club’s management six months prior to it’s opening, to design and configure a tailor made solution that would provide an installation which would guarantee future maintenance was not a problem, and give the management the control system the club needed. ST-60
The Benefits

The real benefit from the solution has been in the improved management control with
full reports on stock, pricing and club performance readily available. With up to date and accurate sales information available, the management can quickly and easily monitor the performance of different lines, cost of sales promotions and overall financial performance of the club, confident in the accuracy of the information!

Commenting on the solution, William Spark, General Manager said “Norcom have designed and configured a system which is easy to use, reliable and provides all the information to give us the management control vital to run the club as efficiently and profitably as possible. In our industry back up support with out of hours cover is essential and the careful planning gone into the cabling installation gives us the assurance that future maintenance work can be carried out quickly and easily. We will certainly be using the same system for any future venues.”

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